Submit Complaint

We understand the importance of addressing customer inquiries and complaints quickly and efficiently. We kindly ask that customers take a moment to review the following information before submitting any complaints or inquiries to ensure they are directed to the appropriate office. In this way, we can guarantee the timely resolution of any issues. Thank you for your cooperation and we look forward to hearing from you.

At ZT Journal Help, we take the satisfaction of our customers very seriously. We understand that any issues can be frustrating and we strive to resolve them as quickly as possible. In the event that a customer is dissatisfied with our services, they are requested to fill out a form detailing their complaint. Our team will then review the complaint and reach out to the customer within five business days. We take every complaint seriously and always strive to resolve the problem in a timely and satisfactory manner for our customers.

Is your issue related any of the following:

• Editor missed important points in manuscript
• Translation errors in the final draft
• Incorrect referencing format used
• Unprofessional behavior of the editor
• Missed deadline for delivery of manuscript
• Poor quality of writing support provided
• Unsatisfactory revisions of the manuscript
• Overcharging for the service
• Use of plagiarized content in the manuscrip
• Confidentiality breach of the manuscript details.